Sunday, 2 October 2011

Therapy, Coaching?

I often have to wear different hats when seeing clients. Do they need counselling, or hypnosis? Or would coaching be more suitable?

Some people don't really know the difference, and its not a bad thing to be aware of what you may be need that will be more beneficial. I love hypnosis, apart from the fact it makes you feel good, it does help to change unconscious thought patterns. Some people do get great benefit from talking though, and it can be really cathartic to get off your chest all that has been bothering you, especially if you bottle things up.

Coaching though, helps you to become much more resourceful, you are finding out all your potential.

I am training two courses of coaching at the moment, and its fun. One course is in the corporate sector, the other is for individuals to use coaching either at work or within the therapeutic environment. Both course are great fun to train, and I get a great deal out of the courses myself.

In the corporate market, employees feel valued when the company brings a coach in, or trains senior management in coaching skills. One of those skills is how to present feedback during appraisals. Most people do not like having an appraisal, nor do does the appraiser, but by giving it in a way that is most beneficial can help enormously. We call it the sandwich effect. If someone tells us we have done something good, but then follows it with something bad, all we can think of is the bad thing we have done. Funny how we can make ourselves feel bad isn't it?

In the sandwich effect, we begin by telling the employee what has gone well, followed by what could be even better, and then ending the sandwich with something good again.

The 'even better if' or EBI has a very positive effect. Imagine when you were at school and the teacher said, 'You have done that well very well, and it might be even better if you could take more time to correct your spelling next time'. By saying it this way you don't dwell too much on what was not so good, but are determined that next time you will pay more attention to spelling. Sounds too simple? Well it really works with people, and I just wish some of my bosses in the past had be aware of EBIs

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